Terms and Conditions

Off The Clock Answering · Effective November 10, 2026

The service

Off The Clock Answering ("we," "us") provides a telephone answering service for trade businesses. We answer calls on the subscriber's business number, collect the caller's information, and send the subscriber a text-message summary of each call. The service is provided on a subscription basis under the plan and terms agreed at signup.

Text messaging terms

Not an emergency service

Off The Clock Answering is not an emergency service. Callers reporting an emergency are directed to call 911. If you are experiencing an emergency, hang up and dial 911.

Acceptable use

Subscribers agree to use the service lawfully, to provide accurate signup information, and not to use the service to send spam or unlawful communications.

Availability and liability

We work to keep the service available around the clock, but we do not guarantee uninterrupted service, and call summaries are provided as a convenience based on the information callers give us. To the extent permitted by law, our liability for any claim arising from the service is limited to the amounts paid for the service in the month the claim arose.

Changes

We may update these terms from time to time. The current version will always be posted on this page with its effective date. Continued use of the service after a change means you accept the updated terms.